Govee just issued a voluntary recall for six models of smart space heater, citing a fire and burn risk. Customers with a recalled space heater may receive a full refund for their purchase.
Thisvoluntary recallcoverssix modelsof Govee and GoveeLife electric space heaters, all of which were introducedduring the 2023 holiday season. All units sold in the United States and Canada are defective, even if they appear to be working fine.
The following models of Govee and GoveeLife space heater are included in this recall:
Recalled space heaters do not comply with theUL 1278safety standard and may overheat, according to Govee and the U.S. Consumer Product Safety Commission (CPSC). There are currently 113 customer-submitted reports of overheating, seven of which led to fires. Product listings for the space heaterswere removedfrom Amazon and other digital storefronts last month, so we can’t check product reviews for burn- or fire-related complaints. That said, some users on the r/Govee subreddit report that their Govee space heaterwas defectiveor began smoking during use.
If you own a Govee or GoveeLife space heater, disconnect it from its power supply andsubmit a refund claimimmediately. You’ll receive a full refund if you provide a photo of the heater’s serial number, a photo of its power cable cut with scissors (please do this after unplugging the heater), plus the original order number for the purchase. Partial refunds are available for those who cannot find their original order number. (You can contactheatersupport@goveelife.comif you need help finding your order number.)
Affected customers should have no trouble finding a replacement for their smart heater. That said, I doubt you’ll find a brand with an app as good as Govee’s. I also suggest that you avoid no-name brands when buying a heater, as no-name brands lack accountability and are less likely to comply with federal recall processes.